Shipping Policy

Last Updated: July 2026

Thank you for shopping with Visturia. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below before placing an order.

Order Processing

• Orders are processed within 1–4 business days after payment has been successfully received.
• Orders are processed Monday through Friday, excluding public holidays.
• During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery time:

• United Kingdom: 9–12 business days
• United States: 9–12 business days
• United Arab Emirates: 9–12 business days
• Saudi Arabia: 9–12 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Cost

We are pleased to offer Free Standard Shipping on all eligible orders unless otherwise stated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available).

Please allow 2–5 business days for tracking information to become active after shipment.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the order has already been processed or shipped, we may not be able to modify the shipment.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur.

If your order has not arrived within the estimated timeframe, please contact our support team and we will investigate the shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

Any such charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Visturia

Email: visturia.support@gmail.com